Decision details

Procurement of Business World support and maintenance services

Decision Maker: Lead Specialist for ICT

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


Continuation of support and maintenance for the current UNIT4 ERP system.

Reasons for the decision:

The Council has been unsuccessful in recruiting to an in-house support and maintenance role. Continuation of an external arrangement was therefore agreed with the business area to ensure the operation of this critical system whilst support options for the future are considered.

Alternative options considered:

The Council had intended to recruit for in-house resource to cover this activity. Repeated recruitment attempts have been unsuccessful however.

Publication date: 16/05/2023

Date of decision: 16/05/2023